Thursday, August 13, 2009

Metrics and Management for Heart-Head Impact

My workshop last week at Stanford about technology fuelled social innovation as applied to the for-profit as well as non-profit world drew an exceptional group of change agents from industry, NGOs and universities. The theme- every transaction is a business - whether registered as a for-profit or non-profit and how technology can help. Some highlights:
1- A business "Metrics Intelligence Management" solution (MetrixLine) applied to Give2Asia as an example of how real time metrics generation is relevant for non-profits and can reduce the cost of data-gathering - with a live demo showing "customer" (in this case - donor) profile, balanced scorecard (management metric) and more. (by CEO Aman Walia)
2- A live interactive session showing the use avatars and game technology for education ( about social responsibility in teens. Our session had about 12 teens (under 14) who were asked what social issues they cared about among other things - Number 1: health care; number 2: providing a "family" for kids who didn't have one. (by Founder Jori Clarke)
3- An example of how to make a mainstream lending institution engage in micro finance through loan (social) guarantees ( while also providing the individual story just as an MFI would do. Another feature of this session was an illustration of partnerships (UnitedProsperity, MFI's and Banks) so each does what they are best at without re-inventing the wheel - a theme in the workshop (by Founder Bhalchander).
4. More to come...

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